Payments through FACTS
New enrollees will receive an invitation email from FACTS with login information. We ask you to then go to the FACTS site to:
- Pay your tuition deposit and recommitment or new student fees
- Establish your tuition payment schedule
- Select your method of payment
The FACTS system offers the following benefits to our families:
- Convenient online payment plan sign-up
- Multiple payment options: check, automatic withdraw, credit card (subject to fee)
- Multiple payment schedules: pay your tuition in one, three or 12 payments
- Secure storage of banking and credit card information
- Real-time account viewing
- Payment reminders via email, text or US Mail
- 24/7 Customer service, 866-441-4637
- Mobile access to your account and to make payments
- Ability to have a guest payer
Seattle Waldorf School will continue to maintain decision-making control on your tuition account and we are available to discuss with you any special circumstances that may arise.
Payment of non-tuition costs for extracurricular activities, athletics, extended day program attendance, transportation and some books and materials costs will also be processed through the FACTS system.
If you have questions that are not addressed in the FAQ below, please do not hesitate to contact Dave Pon, Director of Finance & Operations by email or phone: 206-258-4010.
Who/what is FACTS?
FACTS is a company with 450 employees (located in Lincoln, Nebraska) serving more than one million families at over 6,600 schools nationally.
What information do I need to sign in to FACTS for the first time?
You will need to know the payment schedule you would like to select – one, three or twelve payments.
You will need to know how you want to make your payments – by check, automatic withdraw or credit card (subject to fees).
SWS has entered existing family and student information into FACTS, please carefully review all information and make any necessary changes.
What if I have more than one student enrolled at Seattle Waldorf School?
Your FACTS account is set up by family and all students will appear on your account. You do not have to log in separately for each student.
What if our student belongs to two households who will be sharing the tuition costs?
Each student is assigned one FACTS account. If two households will be sharing the responsibility for making tuition payments, you can either make financial arrangements outside of FACTS or you can establish the second household as an “Authorized Party” on the FACTS account. (Contact FACTS directly for assistance at 1-866-441-4637.)
What if someone other than the parents will be paying the student’s tuition?
After logging in to FACTS you can establish ‘additional authorized parties.’ Your additional authorized party will receive an email invitation to join FACTS. They will have a separate login for your account and they will not see your bank or credit card information nor will you see theirs.
What is the credit card fee?
Any payments made with a credit card will be charged a 2.75% fee which is paid by the card holder. SWS does not receive any portion of this fee.
What do I do if I’m having problems logging in or having problems navigating within FACTS?
Feel free to contact the SWS Business Office at 206-285-4010 or firstname.lastname@example.org, or call FACTS directly 24/7 at 866-441-4637.
What if I know my payment will be late?
Please contact the SWS Business Office at 206-285-4010 or email@example.com immediately and we will work with you to revise your payment schedule.
Can I use FACTS to pay for after-school care?
Yes. FACTS will be used to pay for all non-tuition costs during the school year (athletics, extended day/extra-curricular programs, transportation, and some books and materials costs). Payment is due once a month on the 25th.
I don’t want to share my financial information online, what should I do?
Please be assured that FACTS securely stores all financial information (see http://factsmgt.com/about-us/security-compliance/). However, if you prefer to pay by check, please contact the SWS Business Office at 206-285-4010 or firstname.lastname@example.org immediately, and we can set you up on the invoice plan: FACTS will send you monthly invoices and you can send your check payment to FACTS.
Can I change my payment plan mid-year?
Yes. You can log into FACTS and switch to one of the other payment plans offered and change your method of payment.